Sau khi cai dat thiet bi phan cung hay phan mem moi,
Windows XP lien tuc khoi dong lai, hoac nhieu thong bao loi duoc dua ra tren man
hinh mau xanh.
Bai nay duoc viet ra nham huong dan kien thuc co ban cho nhung nguoi moi bat dau
hoac da lam quen mot thoi gian nhung chua co nhieu kinh nghiem ve may tinh. Thuc
hien theo tung buoc ben duoi se giup ban hieu va thao tac de dang.
Trieu chung cua van de
Sau khi cai dat thiet bi phan cung hoac phan mem moi len may tinh chay he dieu
hanh Windows XP, ban se thay mot trong cac dau hieu sau:
• May lien tuc khoi dong lai.
• Ban nhan duoc thong bao loi ten man hinh mau xanh.
Cac buoc giai quyet van de
Buoc 1: Ngat ket noi tat ca thiet bi phan cung moi
Neu ban vua cai dat mot thiet bi phan cung moi, hay ngat no ra khoi he thong,
sau do khoi dong lai may tinh. Neu may tinh tro lai binh thuong, lien he voi noi
cung cap thiet bi de co duoc trinh dieu khien update phu hop.
Buoc 2: Khoi dong Windows XP trong che do safe
mode
a. Khoi dong lai may tinh. An nut F8 nhieu lan neu thay man
hinh trong.
b. Kich vao Safe Mode, sau do an ENTER.
c. Neu ban duoc nhac chon mot phien ban Windows, hay chon phien ban phu hop va
an ENTER.
Buoc 3: Su dung chuc nang Rollback Driver
(Phuc hoi trinh dieu khien thiet bi)
a. Khoi dong Device Manager. De thuc hien dieu nay, vao Start,
chon Run, go devmgmt.msc, sau do an OK.
b. Kich dup vao thiet bi ban muon phuc hoi trinh dieu khien.
c. Kich chon tab Driver, sau do an chon Roll back
Driver.
Buoc 4: Xac dinh lieu chuong trinh thuoc nhom thu
ba co phai la nguyen nhan cua van de
Chu y: Neu ngat tat ca cac dich vu Microsoft,
sau do khoi dong lai may tinh, tien tich System Restore (phuc hoi he thong) cung
se ngung hoat dong va ban se mat tat ca cac diem phuc hoi he thong da co. Do do,
khong can phai ngat tat ca cac dich vu nay khi dung tien ich Msconfig khi go roi
cac van de ket noi.
a. Vao Start > Run > go msconfig
> OK.
b. Chon tab General > Selective Starup > loai
bo tat ca dau kiem tren cac o, ngoai tru Load System Services.
c. Kich chon tab Services > Hide all Microsoft Services.
d. An OK va khoi dong lai may tinh.
Neu Windows XP khoi dong binh thuong, tiep tuc voi buoc 5, neu khong khoi dong
duoc, thuc hien buoc 6.
Buoc 5: Xac dinh chuong trinh hoac tien ich gay
xung dot
a. Vao Start > Run > go msconfig
> OK.
b. Bam chon tab Startup.
So doi tuong chuong trinh va tien ich can xem xet thuong lap thanh danh sach.
Ban nen xac dinh nguyen nhan gay xung dot bang phuong phap loai tru:
1. Chon khoang mot nua doi tuong tren danh sach, bam OK.
2. Khoi dong lai may tinh.
Chu y: Neu Windows XP khong khoi
dong, khoi dong lai no trong Safe Mode.
3. Tiep tuc tien trinh loai tru cho den khi xac dinh duoc chuong trinh
gay xung dot.
c. Sau khi phat hien ra, ban nen loai bo chuong trinh neu khong dung den no,
hoac cau hinh lai mot so tuy chon de sao cho no khong cung luc voi he dieu hanh.
Chu y: Co the ban se can lien he voi hang san
xuat va cung cap phan mem de biet them thong tin thuc hien cau hinh.
Buoc 6: Xac dinh lieu mot dich vu thuoc nhom thu
ba co phai la nguyen nhan cua van de
a. Vao Start > Run > go lenh msconfig
> OK.
b. Kich chon tab Services > ngat hoat dong tat ca cac dich vu >
OK.
c. Khoi
dong lai may tinh.
Neu Windows XP khoi dong binh thuong, thuc hien tiep buoc 7. Neu khong khoi dong
lai duoc, thuc hien buoc 8.
Buoc 7: Xac dinh dich vu gay xung dot
a. Vao Start > Run > go lenh msconfig
> OK.
b. Kich chon tab Services.
c. Cho phep mot nua so dich vu trong danh sach hoat dong > bam OK.
d. Khoi dong lai may tinh o dang normal mode (che do thuong).
Chu y: Neu Windows XP khong khoi dong duoc,
khoi dong lai may theo mo hinh Safe Mode.
e. Tiep tuc tien trinh cho den khi xac dinh duoc dich vu la nguyen nhan gay ra
van de. Ban nen loai bo hoac ngat hoat dong cua dich vu nay.
Chu y: Co the ban phai lien he voi nguoi
phat trien chuong trinh de biet them thong tin ve cach thuc hien ngat bo hoac
ngung su dung.
Buoc 8: Khoi dong may tinh bang chuc nang Last
Known Good Configuration
a. Khoi dong may tinh.
b. Khi thay thong bao “Please select the operating system to start”
(chon he dieu hanh de khoi dong), an nut F8.
c. Khi menu Windows Advanced Options xuat hien, dung phim len
xuong de chon tuy chon Last Known Good Configuration (your most recent
settings that worked) (chon cau hinh tot nhat va gan day nhat), sau do
an ENTER.
d. Neu
may ban cai nhieu he dieu hanh, dung phim len xuong de chon Microsoft
Windows XP, sau do an ENTER.
Chu y:
• Khi dung chuc nang Last Known Good Configuration, ban co the phuc hoi he thong
khi gap phai van de ve cau hinh nhu cac trinh dieu khien duoc cai dat gan nhat
co the khong phu hop voi thiet bi phan cung cua may tinh. Nhung chuc nang nay
khong xu ly duoc van de co nguyen nhan do thieu trinh dieu khien, thieu file
hoac do trinh dieu khien, file bi hu hong.
• Last Known Good Configuration su dung thong tin ghi lai sau lan tat may gan
nhat cua ban. Thong tin nay duoc dung de phuc hoi lai cac thiet lap dang ky va
trinh dieu khien. Do do, ban chi co the dung thanh phan nay neu khoi dong duoc
thanh cong truoc khi phuc hoi may.
• Sau khi khoi dong lai may tinh bang cach dung Last Known Good Configuration,
cac thay doi thuc hien o lan khoi dong cuoi cung truoc do se bi mat.
Buoc 9: Sua chua Windows XP
a. Tat tat ca chuong trinh diet virus va che do bao ve anti-virus muc BIOS. De
biet them thong tin tro giup, xem phan huong dan tren phan mem hoac phan Ho tro
truc tuyen.
b. Thiet lap thiet bi khoi dong uu tien dau tien la CD drive hoac DVD drive
trong BIOS.
c. Dua dia cai Windows XP vao o CD hoac DVD, sau do khoi dong lai may.
d. Khi lenh nhac “Press any key to boot from CD” xuat hien, an
mot phim de khoi dong may tinh tu dia Windows XP.
e. Khi may tinh khoi dong tu CD-ROM, phan cung duoc kiem tra, sau do ban duoc
nhac chon tuy chon. An ENTER.
f. An phim F8 de chap nhan cac dieu khien trong hop dong ban
quyen (Licensing Agreement).
g. Danh sach chuong trinh cai dat Windows XP hien tai duoc dua ra. Sau do ban
duoc nhac chon mot tuy chon. An phim R de bat dau chuong trinh
tu dong sua chua. Sau khi Windows XP duoc sua, co the ban se can phai kich hoat
lai Windows XP neu thay doi mot so thiet bi phan cung.
Buoc 10: Su dung chuc nang System Restore
(phuc hoi he thong)
Cach 1: Neu Windows XP khong khoi dong binh thuong
a. Khoi dong lai may tinh, sau do an F8 lien tuc trong qua trinh khoi dong ban
dau de khoi dong may tinh o trang thai Safe Mode, su dung lenh trong Command
Prompt.
b. Dang nhap vao may tinh, su dung tai khoan administrator (quan tri), hoac mot
tai khoan nao do khac nhung duoc uy quyen quan tri.
c. Go lenh sau vao cua so lenh Command Prompt, sau do an ENTER:
%systemroot%\system32\restore\rstrui.exe
d. Thuc hien theo huong dan xuat hien tren man hinh de phuc hoi lai trang thai
may tinh truoc do.
Cach 2: Neu Windows XP khoi dong duoc binh thuong
a. Dang nhap vao may, su dung tai khoan administrator (quan tri).
b. Vao Start > All Programs >
Accessories > System Tools > System Restore.
Chuong trinh System Restore duoc mo ra.
c. Tren trang Welcome to System Restore, bam chon tuy chon
Restore my computer to an earlier time. Sau do an Next.
d. Tren trang Select a Restore Point, bam chon thanh phan muon
phuc hoi tren danh sach On this list, click a restore point,
sau do an Next. Co the ban se nhan duoc thong bao ve cac thay
doi cau hinh danh sach se duoc System Restore thuc hien. Kich OK.
e. Tren trang Confirm Restore Point Selection, kich
Next. System Restore phuc hoi lai cau hinh Windows XP trong lan su dung
truoc va khoi dong lai may tinh.
f. Dang nhap vao may tinh voi vai tro admin. Trang System Restore
Restoration Complete xuat hien.
g. Kich OK.
(Chu
y: Cac buoc khoi phuc nay ap dung cho Microsoft
Windows XP Home Edition va Microsoft Windows XP Professional)
Theo Microsoft
Article source http://w4rum.com/1124.t
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